Privacy Policy
1. Introduction
FS Vitamins (“we,” “us,” or “our”) operates the website https://xianhunche.cn/ (the “Site”). We specialize in the research, development, production, and global supply of high-quality vitamin ingredients, including Vitamin C, Folic Acid, Biotin, and more, serving industries such as food, cosmetics, pharmaceuticals, and animal feed.
We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or communicate with us for business inquiries, quotations, or partnership opportunities.
By using our Site, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of personal data:
- Contact Information: Name, company name, email address, phone number, country, and job title (submitted via contact forms or emails).
- Technical Data: IP address, browser type, operating system, pages visited, time spent on Site (collected via cookies and analytics tools).
- Business Inquiry Details: Product interests, order specifications, and communication history.
We do not knowingly collect sensitive personal data (e.g., health, biometric, or financial data) unless explicitly provided for legitimate business purposes (e.g., regulatory compliance documentation).
3. How We Use Your Information
We use your data only for lawful, transparent purposes, including:
- Responding to your inquiries and providing quotations.
- Managing business relationships and contracts.
- Improving our Site and services.
- Complying with legal obligations (e.g., export controls, tax regulations).
- Sending marketing communications (only with your prior consent, where required).
4. Legal Basis for Processing (GDPR)
Under GDPR, we process your data based on:
- Your consent (e.g., form submissions),
- Our legitimate interest in conducting business,
- Legal compliance obligations.
5. Your Rights (GDPR & CCPA)
Under GDPR (EU/UK residents):
You have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to processing.
- Data portability.
- Withdraw consent at any time (without affecting prior processing).
Under CCPA (California residents):
You have the right to:
- Know what personal information we collect and whether it’s sold or disclosed.
- Request deletion of your personal information.
- Opt out of the “sale” of your personal information (note: we do not sell your data).
- Non-discrimination for exercising your rights.
To exercise these rights, contact us at [email protected] . We will respond within 30 days.
6. Data Sharing & International Transfers
We do not sell, rent, or trade your personal data. We may share it with:
- Trusted service providers (e.g., email platforms, CRM systems) under strict data processing agreements.
- Regulatory authorities when required by law.
Our servers and operations are based in China. By using our Site, you acknowledge that your data may be transferred to and processed in China, which may have different data protection laws. We implement appropriate safeguards (e.g., Standard Contractual Clauses where applicable) to protect your data.
7. Data Retention
We retain your personal data only as long as necessary:
- For active business relationships: during engagement + up to 5 years for legal/compliance purposes.
- For marketing inquiries: up to 2 years unless you request deletion.
8. Security
We employ industry-standard technical and organizational measures (e.g., encryption, access controls) to protect your data against unauthorized access, loss, or misuse.
9. Children’s Privacy
Our Site is not intended for individuals under 16. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated “Last Updated” date.
11. Contact Us
For questions, requests, or complaints regarding your data privacy, please contact:
Email: [email protected]
Website: https://xianhunche.cn/
